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Federal Government

Business Development Bank of Canada
More office locations online
Toronto:
121 King St. W., Ste. 1200
1-888-463-6232
www.bdc.ca
 
Canada Border Services Agency
Duties, Tariffs, Quotas, Restrictions, etc.
Customs Office:
2720 Britannia Rd. E.
1-800-461-9999
905-676-3626
www.cbsa.gc.ca
 
Canada Revenue Agency
Harmonized Sales Tax
General Inquiry
Forms Department – Employer's Kit
1-800-959-5525
1-800-959-2221
www.cra-arc.gc.ca
 
Canadian Food Inspection Agency
1124 Finch Ave. W., Unit 2
647-790-1100
www.inspection.gc.ca 
 
Citizenship & Immigration Canada
1-888-242-2100
www.cic.gc.ca

Competition Bureau
Jewellery & Precious Metals, Packaging & Labelling – non-food products, Textile CA #
1-800-348-5358
http://goo.gl/WE7LS

Employment & Social Development Canada
Foreign Worker Recruitment, Job Opportunities, Project-Based Training, Self-Employment Assistance Program, Workplace-Based Training
1-800-622-6232
www.esdc.gc.ca
 
Government of Canada Publications
1-800-635-7943
www.publications.gc.ca
 
Health Canada
1-866-225-0709
www.hc-sc.gc.ca 
 
Import & Export Information
Foreign Affairs, Trade & Development Canada
1-800-267-8376
www.international.gc.ca

Industry Canada
Corporations Canada
Federal Incorporation
1-866-333-5556
www.corporationscanada.ic.gc.ca
 
Intellectual Property Office
Copyright, Industrial Design, Integrated Circuit Topography, Patent, Trade-mark
1-866-997-1936
www.cipo.gc.ca
 
Statistics Canada
Statistics on Canadian culture, economy, population, resources, and society
1-800-263-1136
https://www.statcan.gc.ca/​
 

Provincial Government 

Alcohol & Gaming Commission of Ontario
90 Sheppard Ave. E., Ste. 200-300         
416-326-8700
www.agco.on.ca
 
Ministry of Economic Development, Trade & Employment
416-325-6666
www.ontario.ca/economy   
 
Ministry of Finance
Employer's Health Tax
Office locations online
1-866-668-8297
www.fin.gov.on.ca
 
Ministry of Government Services, Companies & Personal Property Security Branch
Business Name Registration
375 University Ave., 2nd Fl.
416-314-8880
www.mgs.gov.on.ca  
 
Ministry of Labour
Labour Regulations
Employment Standards Information Centre
Health & Safety Contact Centre
416-326-7160
1-877-202-0008
www.labour.gov.on.ca
 
Ministry of Training, Colleges, Universities
416-325-2929
www.ontario.ca/page/ministry-advanced-education-and-skills-development
 
Ontario College of Trades
Trade Certification required for certain trades
647-847-3000
www.collegeoftrades.ca
 
Ontario Government Bookstore
Service Ontario Publications
416-326-5300
www.publications.serviceontario.ca
 
Service Ontario
www.serviceontario.ca/business
 
Trade & International Policy Branch
Export Information
900 Bay St., 6th Fl.
Hearst Block
1-877-468-7233
www.ontarioexports.com
 

Municipal Government – Toronto

BizPal
Online Business Permits & Licenses needed for businesses
1-888-576-4444
http://bizpal.ca/en  
 
311
City of Toronto Information Line
- Within City of Toronto, 311
- Residents outside of City of Toronto limits, 416-392-2489
www.toronto.ca
 
Enterprise Toronto Offices
Business Name Registration, Small Business Information & Advisory Services
Walk-in Offices (North & East only):
North: 5100 Yonge St., Main Fl.
East:  150 Borough Dr., Main Fl.
South: 100 Queen St. W. (Business Plan Consultations by appointment)
416-392-6646
www.toronto.ca/enterprisetoronto
 
Toronto Fire Services
North: 255 Esther Shiner Blvd. 416-338-9150
East:   3 Dohme Ave., 416-338-9250
South: 260 Adelaide St. W., 416-338-9350
West:   2015 Lawrence Ave. W. 416-338-9450
https://bit.ly/2FPXQRq 

Municipal Licensing & Standards Division
(Licensing Inquiries 8:30 am – 4:30 pm)
Business & Trade Licensing, Right-of-entry Permits, Road Allowance Permits, Temporary Sign Licensing
East York Civic Centre
850 Coxwell Ave., 3rd Fl.
416-392-6700
www.toronto.ca/licensing
 
Toronto Reference Library
789 Yonge St. (at Bloor)
416-395-5577
www.torontopubliclibrary.ca
 
Parks, Forestry & Recreation
Park Permits (Information Line)
416-392-2489
www.toronto.ca/parks
 
Purchasing & Materials Management Division
Tender Office
419-392-7319
www.toronto.ca/purchasing
 
Economic Development & Culture
Special Events
416-395-0490
https://www.toronto.ca/explore-enjoy/festivals-events/​
 
Toronto Building
(Alteration, Construction, Zoning)
In person inquiries: 8:30 am – 3:30 pm
North: 5100 Yonge St., 1st Fl.
East:   150 Borough Dr., 3rd Fl.
South: 100 Queen St. W., Main Fl.
West: 2 Civic Centre Crt. Main Fl.
 
Sign Inquiries
100 Queen St. W., Main Fl.
https://bit.ly/2KMr1nb
 
Toronto Public Health
Food Handler Certification Training,
Food Premises Inspection
416-338-7600
www.toronto.ca/health

 

Associations

Canadian Association of Importers & Exporters
416-595-5333
www.iecanada.com
 
Canadian Franchise Association
416-695-2896
www.cfa.ca
 
Canadian Manufacturers & Exporters
905-672-3466
www.cme-mec.ca
 
Canadian Standards Association
416-747-4000
www.csa.ca
 
Chartered Professional Accountants Ontario
416- 962-1841
www.cpaontario.ca

 

Incubators

Food Starter
http://foodstarter.ca/
 
Toronto Fashion Incubators
416-971-7117
www.fashionincubator.com
 
Toronto Business Incubator
416-345-9437
www.tbdc.com
 

Other Contacts

Affordable Consulting Services

IMPACT Consulting Group
416-978-4343
http://inside.rotman.utoronto.ca/impact
 
Ryerson Consulting Group
416-979-5059
http://rcginsight.com
 
York Consulting Group
416-736-5069
http://www.yorkconsultinggroup.ca/
 
Canada Business Network
1-888-576-4444
www.canadabusiness.ca
 
Canadian Council of BBB
1-877-621-9184
www.bbb.org
 
Canadian Innovation Centre
Innovators' Assistance Program
519-885-5870
www.innovationcentre.ca

Food & Consumer Products of Canada
100 Sheppard Ave. E., Ste. 600
416-510-8024
www.fcpc.ca
 
Insurance Bureau of Canada
777 Bay St., Ste. 2400
416-362-9528
www.ibc.ca

The Law Society of Upper Canada
Lawyer Referral Service
416-947-5255
https://www.lsuc.on.ca/lsrs/
 
Legal Aid Ontario
416-979-1446
www.legalaid.on.ca
 
Office of Superintendent of Bankruptcy Canada
(Office of Industry Canada)
25 St. Clair Ave. E., Ste. 600
1-877-376-9902
www.osb.ic.gc.ca
 
Retail Council of Canada
1-888-373-8245
www.retailcouncil.org

Small Business Enterprise Centres
All locations:
https://www.ontario.ca/page/small-business-enterprise-centre-and-community-based-provider-locations
 

Toronto Business Development Centre
1 Yonge St., Ste. 900
416-345-9437
www.tbdc.com

Toronto Region Board of Trade
416-366-6811
www.bot.com
 
Workplace Safety & Insurance Board
(Request Kit for Employees)
200 Front St. W.
1-800-387-0750
www.wsib.on.ca
 
YMCA Canada
416-967-9622
www.ymca.ca

 
 
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